Jason Hartman recently interviewed me for Authority Magazine. Check it out.
One of the things that really motivates and drives me professionally and personally, is the idea of how technology can improve people’s lives in their homes…
I realized then that I was doing it all wrong and that everybody around me was doing it wrong and that they were focusing on technology first and trying to build things with the hope people would use them.
Rule #1 — Start with the customer and work backwards from there. Rule #2 — Everybody is your customer. Rule #3 — There are no more rules.