Category Archives: Career

Friday was my last day at Amazon

The goodbye mail to the Alexa Smart Home team explains it all pretty well: Date: Apr 27, 2018 3:03 PMSubject: Smart Home Org Update Team, With mixed emotions I share the news that Charlie Kindel has decided to leave Amazon. …Continue reading

Customer, Business, Technology, Organization (CBTO)

Sometime near the end of the last century, J Allard coined the term BXT at Microsoft. As Robbie Bach notes in his book Xbox Revisited: BXT = Business + eXperience + Technology I used the BXT mental model for many …Continue reading

Merit Badges – A Mental Model for Success

Today I celebrated my 5th-year anniversary working at Amazon. Woot! It’s also the 5th anniversary of me announcing I was going to Amazon as an April Fool’s joke. Tee-hee. (Yellow Amazon employee badges indicate 5-year tenure) This milestone has caused …Continue reading

What it Means to Be Great Product Manager

A Tweetstorm of mine from earlier in the week: https://twitter.com/natbro/timelines/611337333711843330 1/ (piling on a comment @natbro made about PMs) Besides customers, there are two groups of people involved in building tech products: 2/ Engineers and everyone else. Only the engineers …Continue reading