Category Archives: Experience

Customer, Business, Technology, Organization (CBTO)

CBTO = Customer + Business + Technology + OrganizationContinue reading

Iconic: Photos of Every Apple Product

Last year Jonathan Zufi reached out to me asking if he could use a quote from my “Why Nobody Can Copy Apple” blog post in a book on Apple he was working on. I said sure, why not? I’m glad …Continue reading

Apps are Dead. Long Live Experiences. Powered by Buddy.

I like to get people’s attention by asserting “apps are dead”. I do this because it causes people to pause and think about what “apps” really are. After Apple started the app explosion in 2008 most apps were primarily client-side …Continue reading

Has MS Finally Gotten Through To DELL?

I complained on Twitter to @MichaelDell that I could not buy a DELL XPS One 27 with “Microsoft Signature”. Today I got tweet from @MaryFadAtDell that read: @ckindel We have committed not to install bloatware on our XPS systems with …Continue reading

My “The Future of Mobile” Talk (Video/Slides)

I just wrapped up my “The Future of Mobile” talk at www.thinkspace.com.  I had a great time giving the talk and the event was sold out. Thanks to all that attended. While I’ve written about the content and I talk …Continue reading

The Future of Mobile

Video & Slides from this talk are here: http://ceklog.kindel.com/2012/08/28/my-the-future-of-mobile-talk-videoslides/   I will be presenting my thoughts on the future of mobile this Tuesday, August 28, 2012, from 6:00pm to 7:30pm at Thinkspace in Redmond. If you’ve read my blog you …Continue reading

A Mouse and Keyboard Don’t Make a Hardware Company

Microsoft is not, and never will be, a hardware company. Please don’t go off saying “what about Xbox or mice & keyboards?” Microsoft does not really want to build & sell hardware. Surface is akin to Google’s Nexus; a ‘north …Continue reading

Apps Must Be Cross Platform

This is a copy of a guest post I wrote for GeekWire. View the original here. Maybe there are a few Robert Scobles out there who still believe that a significant number of successful apps in the future will be …Continue reading

Wanna Compete with Apple? Focus on Experiences.

TL;DR Apple’s insane profitability has the other big guys jealous and freaked out. None are stupid enough to try to compete with Apple on Apple’s terms. The way to beat Apple is to redefine the game by making apps irrelevant …Continue reading

Experience = Stuff / Time

The real value in creating new businesses is in delivering customer experiences. The ubiquitous nature of the web, devices, and social networks means successful companies in the future will understand this. The question is “what do people mean when they …Continue reading

Brand is a Critical Part of the End-to-End Experience

A commenter on another of my posts asked me to explain further why I think “brand is as much a part of the end-to-end experience as the user interface, device, OS, apps, and services.” I took it as a challenge to …Continue reading

All of these Operating Systems are Fundamentally the Same

Another video interview I did for GLG Research at CES (another one here). In this one I babble about mobile device OSs and voice a few of my opinions about the current mobile operating system battles. Near the end (3:15) …Continue reading