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Category Archives: Great Customer Service
Eye-Fi: Shockingly Great Customer Service
I try to write blog post whenever I encounter truly great customer service. I think it’s important to call out companies who clearly get it; those who provide Shockingly Great Customer Service. I have owned Eye-Fi cards since they came …Continue reading
Amazon.com: Shockingly Great Customer Service
It’s no secret that I love pretty much everything Amazon.com does. You may think that this is just because they named their Kindle book reader after me, but it’s really because they do such a damn good job of focusing …Continue reading
BendPak: Shockingly Great Customer Service
A while ago I posted about how much I love Amazon.com’s customer service and I frequently tweet about great service I receive when out and about. Great customer service should be the norm, but sadly that does not seem to …Continue reading
Behind the Code
The Microsoft Channel 9 Behind the Code series is managed by the Technical Community Network group within Microsoft and is intended to capture the stories of Microsoft’s most influential technical employees. Last fall I was honored to be invited to …Continue reading
