Category Archives: How To

Be a Great Reader

April 24, 2018
High Standards, How To, Writing
3 Comments

When an organization has a culture where the written word is valued, being a great reader is just as important as being a great writer. In my time at Amazon, I’ve learned (more like it was beaten into me) to …Continue reading →

Details Matter in Presenting Narratives

April 18, 2018
High Standards, How To, Writing
1 Comment

Narratives are written documents used to present clear thinking. Narratives enable readers to quickly understand the author’s ideas in order to drive robust conversations and decisive decision making. Details matter when it comes to printing narratives for others to read. …Continue reading →

Have a Plan

March 2, 2013
Focus, How To, Startups
2 Comments

Yesterday someone asked me to share my thoughts on the secret to building excellent things. I summarized what I know as: “Put the customer first, have a plan, create a shared mission, get early victories, remove process, and make it …Continue reading →

Crowd Sourced Design Works

September 26, 2011
How To, Startups
1 Comment

I have updated the look and feel of the Kindel Systems, LLC website and this blog using a crowd source design. And I like how it turned out. Now that I am no longer working for a big corporate giant …Continue reading →