Category Archives: Leadership

Customer, Business, Technology, Organization (CBTO)

Sometime near the end of the last century, J Allard coined the term BXT at Microsoft. As Robbie Bach notes in his book Xbox Revisited: BXT = Business + eXperience + Technology I used the BXT mental model for many …Continue reading

Merit Badges – A Mental Model for Success

Today I celebrated my 5th-year anniversary working at Amazon. Woot! It’s also the 5th anniversary of me announcing I was going to Amazon as an April Fool’s joke. Tee-hee. (Yellow Amazon employee badges indicate 5-year tenure) This milestone has caused …Continue reading

What it Means to Be Great Product Manager

A Tweetstorm of mine from earlier in the week: https://twitter.com/natbro/timelines/611337333711843330 1/ (piling on a comment @natbro made about PMs) Besides customers, there are two groups of people involved in building tech products: 2/ Engineers and everyone else. Only the engineers …Continue reading

Attention is the Currency of Leadership

Great leaders optimize how they spend their attention. They are skilled at turning up the heat to get others to focus their attention on the right things at the right times. Attention is the currency of leadership and each person …Continue reading