Category Archives: Business

Have Backbone, Disagree and Commit

We’ve decided to adopt Amazon’s Leadership Principles at Control4. For a while we debated creating our own, or modifying Amazon’s, but in the end we decided just running with Amazon’s as-is would work best. Last week I sent a mail …Continue reading

Kindel’s Law

I’m not sure how this law thing works. But I’m jealous of folks like Moore, Atwood, and Shannon. I think everyone should have a law named after them. In 2013, when I was tasked with build Amazon’s equivalent of ApplePay …Continue reading

Customer, Business, Technology, Organization (CBTO)

CBTO = Customer + Business + Technology + OrganizationContinue reading

Businesses Buy Differently

My post on Why Nobody Can Copy Apple has become one of the most read posts I’ve ever written (thanks @gruber). Commenters are asking me “Can you describe more what the behaviors are that are different when building for business …Continue reading

Why Nobody Can Copy Apple

Horace Dediu has written another brilliant piece titled “Why doesn’t anybody copy Apple?”. As he points out, Apple is fairly unique in its command of vertical integration and many people point to that as the “why”. However, Horace also admits …Continue reading

Paying Developers is A Bad Idea

The companies that make the most profit are those who build virtuous platform cycles. There are no proof points in history of virtuous platform cycles being created when the platform provider incents developers to target the platform by paying them. …Continue reading

Retail Pricing, Markup, and Margins

Tom’s Hardware is generally really solid. But they should stay focused on technology because this post is seriously absurd: “More than two years after the introduction of the iPad, Samsung appears to be very confident in the tablet market and …Continue reading

A Mouse and Keyboard Don’t Make a Hardware Company

Microsoft is not, and never will be, a hardware company. Please don’t go off saying “what about Xbox or mice & keyboards?” Microsoft does not really want to build & sell hardware. Surface is akin to Google’s Nexus; a ‘north …Continue reading

The Five Big Guys

I’m working on writing up my thesis on the future of the consumer technology business and have convinced myself that there are 5 companies that stand to dominate. I call them The Five Big Guys. This post lays the ground …Continue reading

Brand is a Critical Part of the End-to-End Experience

A commenter on another of my posts asked me to explain further why I think “brand is as much a part of the end-to-end experience as the user interface, device, OS, apps, and services.” I took it as a challenge to …Continue reading

Be Either an App or a Platform, Not Both

If you think the thing you are building is both an “app” and a “platform” you will fail. Oh, and if you think it’s going to be a just a platform, you will fail too. (Update: April 6, 2012 – …Continue reading