Category Archives: Writing

Tools to Achieve Clarity of Thought

July 8, 2018
Focus, High Standards, Leadership, Writing
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This post inventories the tools I use from my toolbox when I need to drive clear thinking in product development. I was inspired to write this based on a Twitter conversation in March: The more details you know, the better …Continue reading →

Let Word Work For You

June 4, 2018
Writing
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One of my biggest pet peeves is when I have to edit a document someone else has written and they’ve manually messed with the formatting. Microsoft Word has an incredibly flexible style system that makes creating docs that look great …Continue reading →

Clear Narratives Show Instead of Tell

April 29, 2018
Writing
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This is yet-another-post on the topic of Amazon-style “six-page memos”, aka Narratives. This post focuses on the mantra: “Great narratives show, they don’t tell.” When writing things you believe to be facts, ask yourself: How do I know? How can …Continue reading →

Be a Great Reader

April 24, 2018
High Standards, How To, Writing
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When an organization has a culture where the written word is valued, being a great reader is just as important as being a great writer. In my time at Amazon, I’ve learned (more like it was beaten into me) to …Continue reading →