Tag Archives: mechanisms

Mechanisms

March 6, 2020
Business, Clarity of Thought, Customer & Product, Leadership, Organization & People, Technology & Execution
3 Comments

Mechanisms are complete processes built around a tool, owned by a leader, that get adopted broadly and are regularly inspected, and improved to ensure things get done, not because everyone has good intentions, but because the elements of the mechanism structurally force the desired behavior. “Good intentions never work, …Continue reading →

Be a Great Reader

April 24, 2018
How To, Writing
3 Comments

When an organization has a culture where the written word is valued, being a great reader is just as important as being a great writer. Over time, I’ve tried to have a very high-bar for my own writing. I wrote …Continue reading →