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Customer, Business, Technology, Organization (CBTO)
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Tag Archives: mental model
Mental Models
You’ve probably noticed people you work with who are effective at leading can frame complex ideas simply. They’ll lead conversations like this: “Well, I think there are three things we should focus on, not 15, and they are…” “Folks, I …Continue reading
Customer, Business, Technology, Organization (CBTO)
April 21, 2018
CBTO = Customer + Business + Technology + OrganizationContinue reading
Experience = Stuff / Time
The real value in creating new businesses is in delivering customer experiences. The ubiquitous nature of the web, devices, and social networks means successful companies in the future will understand this. The question is “what do people mean when they …Continue reading